Privacy Policy

Last Updated: October 3, 2026

North of Normal is a podcast and community project owned and operated by Clear View Advantage (“CVA,” “we,” “us,” or “our”). We respect your privacy and want you to understand what information we collect, why we collect it, and how we use and protect it when you visit the North of Normal website.

This Privacy Policy applies to information collected through the North of Normal website, including when you browse the site, subscribe to updates, contact us, leave comments, or make a donation through PayPal.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information in several ways, depending on how you use the website.

Information You Provide Directly

You may voluntarily provide personal information when you:

  • Subscribe to North of Normal updates
  • Submit a message through our contact form
  • Leave a comment on a podcast episode or blog post
  • Contact us directly by email
  • Request information or otherwise communicate with us through the website

Depending on what you choose to provide, this information may include your name, email address, and the contents of your message, comment, or other communication.

Please do not submit sensitive personal information through our contact forms, comments, or other public areas of the website unless it is specifically requested.

Comments and Public Contributions

If you choose to leave a comment on a podcast episode or blog post, information you provide may be publicly visible to other website visitors.

Depending on how the website’s commenting system operates, your name, username, profile information, comment, and other information you choose to make public may be displayed.

Please remember that information you voluntarily post in a public comment is no longer private. We encourage you to consider carefully what personal information you include in comments.

We reserve the right to remove comments that are inappropriate, abusive, unlawful, spam, or otherwise inconsistent with the purpose of North of Normal.

Donations

The North of Normal website includes a donation button that directs you to PayPal to complete your donation.

We do not collect or store your credit card, debit card, bank account, or other payment information through the North of Normal website when you make a donation through PayPal.

Payment information is submitted directly to PayPal and is subject to PayPal’s own privacy practices and policies. PayPal may provide us with information necessary to identify and record a donation, such as your name, email address, donation amount, and transaction information. PayPal explains that merchants may receive information necessary to process a transaction, which can include a payer’s name, email address, amount received, and, in some circumstances, shipping address or phone number.

For more information, please review PayPal’s Privacy Statement.

Information Collected Automatically

When you visit the website, certain information may be collected automatically by the website, its hosting provider, or other services used to operate the site.

This may include information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website or page
  • General information about how you interact with the website

This information may be used for purposes such as operating and securing the website, understanding how visitors use the site, improving the website, and identifying or preventing technical problems or abuse.

Cookies and Similar Technologies

The website may use cookies or similar technologies. Cookies are small files or pieces of information stored on your device by your web browser. They may be used to help the website function, remember preferences, understand website traffic, or provide other functionality.

Some cookies may be placed by third-party services used on the website.

You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect how some website features function.

If the website uses analytics, advertising, embedded media, or other third-party technologies that place cookies or collect information, those services may have their own privacy policies and data practices.

How We Use Information

We may use information we collect to:

  • Respond to questions, comments, and requests
  • Send podcast updates, newsletters, or other communications you have requested
  • Manage subscriptions
  • Publish and manage website comments
  • Maintain and improve the website
  • Understand how visitors use the website
  • Protect the website against spam, abuse, fraud, and security threats
  • Maintain records of donations and communications
  • Comply with applicable legal obligations
  • Communicate with you when reasonably necessary in connection with the North of Normal website or project

We do not sell your personal information.

We do not use information submitted through the website to create or sell lists of individuals for third-party marketing.

Email Subscriptions

If you voluntarily subscribe to receive North of Normal emails, we will use the information you provide to send those communications.

You may unsubscribe from non-essential email communications at any time by using the unsubscribe link included in the email or by contacting us at amanda@clearviewadvantage.com.

Unsubscribing from a mailing list does not necessarily delete other information we may have retained for legitimate business, legal, security, or recordkeeping purposes.

How We Share Information

We may share information with trusted third-party service providers when reasonably necessary to operate the website and provide its features.

For example, third-party providers may assist with:

  • Website hosting
  • Email delivery and subscriptions
  • Website forms
  • Comment functionality
  • Website analytics
  • Spam and security protection
  • Payment processing through PayPal
  • Other technical services necessary to operate the website

These providers may process information according to their own privacy policies and terms.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Protect the rights, property, or safety of Clear View Advantage, North of Normal, website visitors, or others
  • Investigate fraud, abuse, security issues, or other unlawful activity
  • Enforce our website policies or legal rights

We do not sell or rent your personal information to third parties.

Third-Party Links and Services

The website may contain links to websites, platforms, or services operated by third parties.

These may include PayPal, podcast platforms, social media platforms, external websites, embedded media players, or other resources.

When you leave the North of Normal website or interact with a third-party service, that third party’s privacy policy and terms may apply. We are not responsible for the privacy practices, security, or content of third-party websites or services.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

For that reason, we cannot guarantee the absolute security of information transmitted to or through the website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services or communications, maintaining appropriate records, resolving disputes, preventing abuse, protecting security, and complying with legal or other obligations.

The length of time information is retained may vary depending on the type of information and why it was collected.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding the personal information we maintain about you.

These may include the right to request access to, correction of, or deletion of certain personal information, or to withdraw consent where processing is based on consent.

You may also unsubscribe from marketing or informational emails at any time using the unsubscribe mechanism included in those emails.

To make a privacy-related request, contact:

Amanda McKeen
Clear View Advantage
Email: amanda@clearviewadvantage.com

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

Nothing in this section limits any rights you may have under applicable privacy laws.

Children’s Privacy

North of Normal is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us through the website, please contact us at amanda@clearviewadvantage.com so that we can review and, where appropriate, delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as the website, our practices, or applicable laws change.

When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically so you remain informed about how we handle information.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Clear View Advantage
Attn: Amanda McKeen
Email: amanda@clearviewadvantage.com

We are happy to answer reasonable questions about the information collected through the North of Normal website.